Feedback summary


Monthly Breakdown...

Boat Insurance Testimonials - 5/2012

Whilst providing highly competitive rates we guarantee to provide you with a quality insurance product and great service with an emphasis on the personal touch... no automated calls, no junk mail, no calls waiting in queue!

So that you don't just need to take our word for it, listed below are pieces of feedback provided to us by our boat insurance customers...

Austen: Colchester Essex, Vessel - Slipaway. (29/05/2012).

Very easy to arrange on line thank you.

Neil: Speedboat Owner (29/05/2012).

Great site, quick response, easy to use, good price insurance, will recommend.

Susan: Yacht Owner (29/05/2012).

Made one phone call to verify policy. Excellent service. on line renewal worked well. We missed the renewal when sent because it went to our junk folder. Thanks for the cover.

[Mercia comment: Thanks for feedback, glad you liked the service... will review the junk mail issue though to try to prevent this in future].

Antony: RIB Owner (18/05/2012).

Good site - allow scanned copies of no claims bonus to be uploaded - saves the postage and document storage for yourselves!

William: Motorboat Owner (14/05/2012).

The website was fairly easy to use, the only problem was my own ignorance! On the whole very very good indeed.

Elizabeth: Rowing Boat Owner (13/05/2012).

Good website and easy to use. Only comment that I would make was that it wasn't particularly easy to find the policy summary document. A link to the summary (key facts) and full policy wording from the quotes page would be helpful. Good competitive quote. Thanks.

[Mercia comment: Will review this but FYI only, boat insurance documents can be found under 'statement of fact' as part of the quote process or anytime via Resources > Documents]

Ross: Speedboat Owner (11/05/2012).

Very easy to use site, all help was available when needed, simple and easy to understand.

Stuart: Motorboat Owner (07/05/2012).

Website is easy to navigate and the forms are laid out logically, meaning it doesn''t take all day to get a quote!

Doreen: Cruiser Owner (03/05/2012).

Everything is fine and easy to use.

Quick facts
  • Rapid quotes
  • No claims discount up to 30%
  • Protected no claims discount
  • Specialist claims service
  • UK only staff
  • Hand-picked, quality policies

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