Feedback summary


Monthly Breakdown...

Boat Insurance Testimonials - 10/2016

Whilst providing highly competitive rates we guarantee to provide you with a quality insurance product and great service with an emphasis on the personal touch... no automated calls, no junk mail, no calls waiting in queue!

So that you don't just need to take our word for it, listed below are pieces of feedback provided to us by our boat insurance customers...

Paul: Motorboat Owner (28/10/2016).

Excellent website really easy to use. 5 stars

Vivienne: Cruiser Owner (25/10/2016).

Easy to use website and form straightforward.

David: Cruiser Owner (25/10/2016).

Very simple to use, no pressure to buy just straight forward good service. Will definitely recommend.

Wilson: Dinghy Owner (24/10/2016).

Wanted policy to start on Friday 28th but did not have any choice [Mercia comment - effective date listed on page one, will highlight how to make this easier to amend from other pages also, thanks for your feedback].

Robert: Narrowboat Owner (24/10/2016).

Good site, programmed very well.

Jennifer Laura: Cruiser Owner (22/10/2016).

Very good! Like the way I can scan my card in - excellent.

Robert: Motorboat Owner (21/10/2016).

Good service - thanks

Stephen: Motorboat Owner (20/10/2016).

Absolutely brilliant, very informative and accommodating. Excellent one on one. Highly recommend you on service and value, thank you!

Douglas S.e.: Narrowboat Owner (19/10/2016).

Easy and helpful thank you

John: Dinghy Owner (16/10/2016).

Great speedy response on a Saturday evening ready for Sunday morning

Glen: Narrowboat Owner (14/10/2016).

Fast easy site to manouvere around.

Sally: Yacht Owner (12/10/2016).

Hi there, simple and easy to use but did struggle to complete form on an IPAD had to use tablet instead.

John: Cruiser Owner (12/10/2016).

easy to renew and Will Clee was very responsive in clarifying a few questions that I had Regards John

Michael: Yacht Owner (10/10/2016).

Very pleased

Dan: Yacht Owner (08/10/2016).

Very pleased with Mercia Marine, quotes were efficient but also personal with good correspondence. Renewal has always been cheap and easy, with good reminders. Won't be changing company!

Martin: Yacht Owner (06/10/2016).

Service was fine, but next year I will have trouble finding you competitive when I cost in a lift and inspection!

Mary: Narrowboat Owner (04/10/2016).

When updating my address, I didn''t want to change my email but the page then said it would refuse the update as the email address I''d left in the box was already registered. Once I canned the capitalisation, it accepted the update but then didn''t redirect me back to the purchase of my product. Confusing and unhelpful in that respect.

Reginald: Cruiser Owner (03/10/2016).


John: Yacht Owner (03/10/2016).

good, easy to use

Graham: Yacht Owner (02/10/2016).

Five Star as usual!! Site is very slick and easy to use. Well done! And a competitive quote as well.

Quick facts
  • Rapid quotes
  • No claims discount up to 30%
  • Protected no claims discount
  • Specialist claims service
  • UK only staff
  • Hand-picked, quality policies

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